Hotel 81 Premier Star

It was located within 10 mins walk to MRT station & there is a bus stop, just 50m away. It had a window, fridge & kettle unlike many hotels in this price range. There's even a separate faucet for drinking water!The receptionists were very helpful & went out of their way to make our stay very pleasant, in particular one; Yen Lin☺️The room & bathroom are clean & comfortable. H8ghly recommended for its affordability & friendly service.

Location is safe even though it's right across the street from the "red light district", and only 1/2 block off the nicer parts of town. The rooms were very comfortable and had water purifying systems in the rooms - yea. The manager was quick to draw me a map and description to find public transpiration 1/2 block from hotel that took me right where I wanted. Near public transportation. Remodeled hotel that is clean and nice and great value for the money.

Your staff is your asset. Mr Hakim was very approachable anytime directly or from communication through online. He will go and extra mile by ensuring that all your Booking and requesting is in Order before your Check-in . He was respected by all his colleagues on his soft spoken approached and demonstrated positive attitude towards the customers at all time . His communication with the customers was very effective eg . Concise , active listening and except the feedback positively . I hope the Employer will keep him for a long time . Ms Yu Xuan ( Housekeeping ) was very helpful, Polite and demonstrated Positive attitude towards all customers. She was always smiling when approached by customers for room assistance . She managed to restart my TV connection till it work normal after I complaint to her . She show good exemplary for others to follow. Her good attitude towards the Company should be recognise by the employer.

Overall Satisfaction: I was overall satisfied with my stay at your hotel. The services provided were commendable. Receptionist: The receptionists were extremely supportive and helpful throughout my stay. Their assistance greatly enhanced my experience. Location: While the hotel's location was a bit far from the main attractions, it was still acceptable considering the budget. Additionally, the proximity to the bus station made transportation convenient. Room Size and Cleanliness: Although the room size was smaller than expected, I appreciated the cleanliness and spotless condition of the rooms. The attention to cleanliness did not go unnoticed.

I liked the room, clean and properly made. The staff were polite and nice. Also, room was made for us when requested so that was good too. Location wise close to the bus stop so its easy to go to the City centre using Bus